Knowledge Base

How Do I Save My Outlook Password?


When using RPC/HTTPS connection in Outlook, you will need to follow the instructions below to store your password so Outlook will not prompt you for credentials. You must be running on Windows XP or Vista (any edition except Windows Home).

  1. In Outlook 2003,  go to: Tools > Email Accounts > Click Next to View or change existing email accounts > Highlight Microsoft Exchange Server and click Change.
    In Outlook 2007, go to Tools > Account Settings > doubleclick Microsoft Exchange.
  2. Click More Settings > Connections tab > Exchange Proxy Settings.
  3. Select NLTM Authentication as the Proxy Authentication Setting
  4. Check Connect using SSL only
  5. Enter mx01.swordfishhosting.co.uk for the URL and msstd:mx01.swordfishhosting.co.uk  for the only connect to proxy servers URL.
  6. Click OK and close all the Outlook Settings Windows
  7. Launch Outlook, and when prompted for your username and password, make sure to check the box ‘Save Password’ and login.
  8. Log on to the computer as the user whose account you want to change.
  9. Click Start, and then click Control Panel.
  10. In Control Panel, click User Accounts under Pick a category to open the User Accounts dialog box.
  11. Open the Stored User Names and Passwords dialog box; to do so, use the appropriate method:
    • If you log on with a limited account:
      1. Under Related Tasks, click Manage my network passwords.
    • If you log on with an account with administrative privileges:
      1. Under or pick an account to change, click your user account to open the What do you want to change about your account? dialog box.
      2. Under Related Tasks, click the Manage my network passwords.
    A list of stored user names and passwords similar to the following example is displayed:
    *.Microsoft.com
    Passport.Net\*(Passport)
  12. You’ll see an entry now with the mx01.swordfishhosting.co.uk . Select it and click Properties
  13. Change the first portion up to the first period ‘.’ with an asterisk ‘*’ so it reads *.swordfishhosting.co.uk .
  14. If you unable to edit it please add another so it reads as above
  15. Enter in your password and click OK
  16. Reboot the computer.

 **Note: Only one account/password can be saved per Windows Profile**

If you are missing the Add button you may want to modify Windows Registry to save the password. Note, that for editing Windows Registry administrator rights are required, because it is not safe and you will perform it on your own risk.

  1. In Windows, click the Start Menu > Run > Type in "regedit"
  2. Navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa\
  3. Find DisableDomainCreds entry. Value of 1 (enabled) will prevent you from saving new credentials.
    Change the value to 0 and reboot. You should have the Add button. Note, that the value of 0 is the default value.
  4. Also check LmCompatibilityLevel entry. It should be set to 3, which is a default value. If you have another value, change it to 3. If it does not work with 3 then also try it with 2.
  5. Reboot the computer to apply changes.

« Back To Article List